Terms of service.

Last Updated: May 29th, 2025

1. Agreement to Terms

By accessing or using any services provided by ShadeSec Inc. ("ShadeSec," "we," "us," or "our"), including but not limited to RapidScope, penetration testing and all other services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access our services.

2. Services Description

ShadeSec provides cybersecurity services including:

  • Penetration testing and security assessments

  • RapidScope automated booking platform

  • Security consulting and remediation guidance

  • Intelligence support

  • Automation & tooling

  • Training

  • Related security services as offered

3. Acceptable Use

3.1 Authorization Required

You represent and warrant that:

  • You have full legal authority to authorize security testing on all systems specified

  • All target assets are owned by you or you have explicit written permission from the owner

  • You will not use our services for any illegal or unauthorized purpose

3.2 Prohibited Activities

You agree not to:

  • Request testing on systems you don't own or lack authorization for

  • Use findings from our services to harm others or commit illegal acts

  • Misrepresent your identity or authority

  • Interfere with or disrupt our services or servers

4. Engagement Process

4.1 Scope Definition

  • All testing and support will be limited to the agreed-upon scope

  • Scope modifications require mutual written agreement

  • Out-of-scope testing is strictly prohibited

4.2 Testing Standards

  • ShadeSec follows industry-standard methodologies

  • Testing is designed to minimize operational impact

  • We cannot guarantee zero impact on system availability

5. Payment Terms

5.1 Fees and Deposits

  • Prices are as quoted through RapidScope or custom proposals

  • A deposit (typically 10%) is required to secure booking or services

  • Full payment is due upon commencement of testing or otherwise agreed upon

5.2 Refunds and Cancellations

  • Deposits are fully refundable if cancelled before testing begins

  • No full refunds after testing has commenced

  • ShadeSec reserves the right to cancel engagements for non-payment

6. Confidentiality

6.1 Mutual Confidentiality

Both parties agree to:

  • Maintain strict confidentiality of all shared information

  • Use confidential information solely for the engagement purpose

  • Not disclose findings or methodologies to third parties without written consent

6.2 Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available

  • Was known prior to disclosure

  • Is required to be disclosed by law

7. Deliverables

7.1 Reports

  • Final reports will be delivered within agreed timeframes

  • Reports remain the property of the client

  • ShadeSec retains the right to maintain copies for records

  • Other forms of deliverables can be agreed upon when engaging with ShdeSec Inc.

7.2 Quality Standards

  • Reports include findings, risk ratings, and remediation recommendations

  • ShadeSec Inc. will prodive any additional artefacts required for compliance standards

  • We strive for accuracy but cannot guarantee detection of all vulnerabilities

8. Limitation of Liability

8.1 No Warranties

Services are provided "as is" without warranties of any kind, either express or implied.

8.2 Liability Cap

ShadeSec's total liability shall not exceed the amount paid for the specific engagement giving rise to the claim.

8.3 No Consequential Damages

In no event shall ShadeSec be liable for any indirect, incidental, special, or consequential damages.

9. Indemnification

You agree to indemnify and hold harmless ShadeSec from any claims arising from:

  • Your breach of these Terms

  • Your unauthorized use of our services

  • Testing performed on systems without proper authorization

10. Intellectual Property

10.1 ShadeSec Property

All methodologies, tools, and processes remain the property of ShadeSec, unless agreed upon in writing.

10.2 Client Property

All client data and systems remain the property of the client.

11. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws.

12. Governing Law

These Terms are governed by the laws of Ontario & Canada, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance of modified Terms.

14. Severability

If any provision is found unenforceable, the remaining provisions shall continue in full force.

15. Contact Information

For questions about these Terms, contact us at: anouar@shadesec.com