Terms of service.
Last Updated: May 29th, 2025
1. Agreement to Terms
By accessing or using any services provided by ShadeSec Inc. ("ShadeSec," "we," "us," or "our"), including but not limited to RapidScope, penetration testing and all other services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access our services.
2. Services Description
ShadeSec provides cybersecurity services including:
Penetration testing and security assessments
RapidScope automated booking platform
Security consulting and remediation guidance
Intelligence support
Automation & tooling
Training
Related security services as offered
3. Acceptable Use
3.1 Authorization Required
You represent and warrant that:
You have full legal authority to authorize security testing on all systems specified
All target assets are owned by you or you have explicit written permission from the owner
You will not use our services for any illegal or unauthorized purpose
3.2 Prohibited Activities
You agree not to:
Request testing on systems you don't own or lack authorization for
Use findings from our services to harm others or commit illegal acts
Misrepresent your identity or authority
Interfere with or disrupt our services or servers
4. Engagement Process
4.1 Scope Definition
All testing and support will be limited to the agreed-upon scope
Scope modifications require mutual written agreement
Out-of-scope testing is strictly prohibited
4.2 Testing Standards
ShadeSec follows industry-standard methodologies
Testing is designed to minimize operational impact
We cannot guarantee zero impact on system availability
5. Payment Terms
5.1 Fees and Deposits
Prices are as quoted through RapidScope or custom proposals
A deposit (typically 10%) is required to secure booking or services
Full payment is due upon commencement of testing or otherwise agreed upon
5.2 Refunds and Cancellations
Deposits are fully refundable if cancelled before testing begins
No full refunds after testing has commenced
ShadeSec reserves the right to cancel engagements for non-payment
6. Confidentiality
6.1 Mutual Confidentiality
Both parties agree to:
Maintain strict confidentiality of all shared information
Use confidential information solely for the engagement purpose
Not disclose findings or methodologies to third parties without written consent
6.2 Exceptions
Confidentiality obligations do not apply to information that:
Is publicly available
Was known prior to disclosure
Is required to be disclosed by law
7. Deliverables
7.1 Reports
Final reports will be delivered within agreed timeframes
Reports remain the property of the client
ShadeSec retains the right to maintain copies for records
Other forms of deliverables can be agreed upon when engaging with ShdeSec Inc.
7.2 Quality Standards
Reports include findings, risk ratings, and remediation recommendations
ShadeSec Inc. will prodive any additional artefacts required for compliance standards
We strive for accuracy but cannot guarantee detection of all vulnerabilities
8. Limitation of Liability
8.1 No Warranties
Services are provided "as is" without warranties of any kind, either express or implied.
8.2 Liability Cap
ShadeSec's total liability shall not exceed the amount paid for the specific engagement giving rise to the claim.
8.3 No Consequential Damages
In no event shall ShadeSec be liable for any indirect, incidental, special, or consequential damages.
9. Indemnification
You agree to indemnify and hold harmless ShadeSec from any claims arising from:
Your breach of these Terms
Your unauthorized use of our services
Testing performed on systems without proper authorization
10. Intellectual Property
10.1 ShadeSec Property
All methodologies, tools, and processes remain the property of ShadeSec, unless agreed upon in writing.
10.2 Client Property
All client data and systems remain the property of the client.
11. Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws.
12. Governing Law
These Terms are governed by the laws of Ontario & Canada, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance of modified Terms.
14. Severability
If any provision is found unenforceable, the remaining provisions shall continue in full force.
15. Contact Information
For questions about these Terms, contact us at: anouar@shadesec.com